Frequently Asked Questions
What is SalonPros PH
SalonPros PH is a nationwide directory of beauty and wellness service providers to help customers find qualified service providers according to location and availability.
How do I join or get started as a service provider?
Tap JOIN OUR NETWORK on the upper right if on PC, or the three lines on the upper right (if on mobile) and click JOIN OUR NETWORK and fill out your details. Upon submitting, you will receive an email so you can start getting your profile page properly filled out. It is FREE to get listed and the Basic Membership is free.
Your profile page also serves as a one-page website that lets you get found on Google!
What are the ways I can get projects?
- By being found in the SalonPros directory and contacted by the customer.
- By getting a request for a quote by a customer.
- By being notified by the system of new jobs posted by customers.
- By getting invited by a customer to a job they posted on SalonPros.
- By looking at the JOBS tab on the upper menu.
- By the customer finding your page on Google. (Yes, your webpage can be found on Google)
What are the main differences between the Basic, Standard, Gold, and Annual Packages?
The Basic Package lists you in one (1) city (your main location/city) and under one service category. If you provide one type of service only and only in one city, then the basic membership is enough.
If you serve many cities and have more than one type of service, then the upgraded Standard membership will let you be found in as many as 30 cities and 20 service types. That means as many as 600 times more exposure (30 cities x 20 service types) and more opportunities to get more customers.
With the Gold Package, will let you be found in as many as 50 cities and up to 30 service types. For example, a makeup artist who wants to be available in many Luzon cities for special events.
Your webpage can also get found on Google for each service you added to your upgraded membership package.
With the upgraded membership also, you can be flexible with your location. Going to your home province for a few days, weeks or months? Simply add those locations and be instantly found in those areas. Have a truck that is out of town that is not your usual location and you want to get customers when the truck makes its way back to its home location? Simply add that location to your dashboard.
Regularly employed but want to get extra work on your free days? Just adjust your availability schedule in your dashboard.
| Basic | Standard Package | Gold Package | |
| Gallery Images | 2 | 30 | 30 |
| Locations Serviced | 1 | 30 | 50 |
| Service Categories | 1 | 20 | 30 |
| Apply for Job Posted/Month | 3 | 60 | 60 |
| Show up on Google for # of Services | 1 | Multiple | Multiple |
| Notifications on Job Posting | No | Yes | Yes |
| Getting your webpage on Google |
Regular Waiting Time, no guarantee of indexing* |
Priority Indexing* | Priority Indexing* |
*Regular waiting time for a webpage to show on Google is 1 week although no guarantee of indexing, priority indexing is 1-2 days
The Annual Plan is the same as the Gold Plan, but you get 12 full months for the price of 10 months (2 months free).
The Standard, Gold, or Annual plan multiplies your exposure and chances to get customers.
Here is a tip to get even more customers and want to make the most of your upgraded account: check the other cities in your categories and see which cities have very few service providers or even none at all and add those cities in your areas served. Click here to see our guide on how to upgrade. Use our chat box should you need assistance.
Are there any other fees to be paid aside from the membership fees?
None, any booking will be a transaction between the provider and customer (salon owner or private client) and payments will be direct to the provider so that the provider receives the payment 100%. Transact payments at your discretion.
I am a salon professional, what is the difference between the Service Categories on the homepage search and and the Services I have added in my dashboard?
A salon professional gets searched on the platform by Service Categories on the search bar, not by services listed on the salon professional’s account. We based the Service Categories on keyword research as to what the public is commonly typing on Google and other search engines.
Is there a lock-in period for the membership?
No, cancel anytime. This will automatically deactivate your account/page.
What happens when there are disputes in the service or booking?
Kindly reach out to the provider or the customer to settle any dispute. Please bear in mind that reviews can be given publicly so aim to give a smooth transaction every time. At our discretion, and to continue providing the best service, we may deactivate or block accounts if there is due cause.
As a customer needing to hire, what are the benefits?
As a customer, you can
- search for service providers and see their qualifications, training, services with pricing. and even reviews, before contacting them.
- reach out to a service provider and request for a quote.
- post a job and wait for quotes. The quotes will be neatly organized in your dashboard so you can make informed decisions when hiring.
- hire additional service providers for your service business as needed if you suddenly need more, or need to outsource some of your tasks, or if your regular service providers went on leave.
- save your preferred service providers under Favorites.